#1 – The Problem

When you try to create or modify FTP users in cPanel, you receive: Error. Could not edit /home/username/etc/ftpquota

The only times I have seen this error is when you are transferring a cPanel account over from one web host to another one. The other host is using a non-standard method for the way accounts are set up. In this example, the transfer was coming from SiteGround. Siteground has their users’ etc folders created as Symbolic links as opposed to stored in the users’ home folders.

A quick way to verify if this is your problem is to do More >